Privacy Policy
Privacy Policy
We’re taking your personal data seriously. You may have heard about General Data Protection Regulation (“GDPR”), that came into effect in 2018. This law is a positive step in controlling the use of your personal data, and we are committed to ensuring the ongoing protection of the data you provide us with. Please take a moment or so to review how we will use your personal data:
Kent Nature Partnership (KNP) Privacy Policy
The KNP are committed to protecting and respecting your privacy.
We aim to provide you with the highest quality service whilst you are accessing our services. To do this, we may keep records about you and the services we provide for you. We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing.
Via our website contact page, you can send us an email and there is also a phone number and postal address. We will respond to you only in terms of answering your specific enquiry. Your personal details, such as email address, will not be put on a database or used for other follow up purposes.
We will:
- only hold personal data for the above purposes
- retain personal data securely and delete after a specified amount of time
- in some cases, we may seek consent relating to the use of personal data
- we would then process information purely on the basis of your consent
If you have any questions regarding this policy or our privacy practices, then please contact us:
- by email: Nature@kent.gov.uk
- in writing: Kent Nature Partnership, Kent County Council, Invicta House, County Hall, Maidstone, Kent, ME14 1XQ
- or by telephone: 03000 413360.
We may change our privacy notices from time to time, so please check the KNP website (www.kentnature.org.uk) occasionally to ensure that you’re happy with any changes.
Who are we?
The Kent Nature Partnership (KNP) is a coordinating strategic body, standing up for nature. KNP is hosted by Kent County Council, but has an independent Chair and Executive level Board along with various working groups. Kent County Council is the data controller and is responsible for the security of the data that you provide and for overall compliance with data protection legislation.
How is your information used?
Generally this is just for the specific purposes of your enquiry, however, f you have provided consent, we may use your information to:
- send you communications which you have requested and that may be of interest to you
- process requests that you have submitted in accordance with the relevant criteria and terms and conditions
- dealing with entries into a survey
- seek your views or comments on the services we provide
- notify you of changes to our services
Who has access to your information?
We will not sell or rent your information to third parties or share your information with third parties for marketing purposes. We may pass your information to our third-party partners and other associated organisations for the purpose of providing services requested by you. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
How you can access and update your information
The accuracy of your information is important to us. If you would like to update or amend the information that we hold about you, then please contact us:
- by email: Nature@kent.gov.uk
- in writing: Kent Nature Partnership, Kent County Council, Invicta House, County Hall, Maidstone, Kent, ME14 1XQ
- or by telephone: 03000 413360.
Your Rights Under the GDPR you have a number of rights that you can access exercise free of charge which allow you to:
- Know what we are doing with your information and why we are doing it
- Ask to see what information we hold about you
- Ask us to correct any mistakes in the information we hold about you
- Object to direct marketing
- Make a complaint to the Information Commissioners Office
Depending on our reason for using your information you may also be entitled to:
- Ask us to delete information we hold about you
- Have your information transferred electronically to yourself or to another organisation
- Object to decisions being made that significantly affect you
- Object to how we are using your information
- Stop us using your information in certain ways
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties.
For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise a right, please contact [the Information Resilience and Transparency Team at data.protection@kent.gov.uk.]
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Who to Contact
Please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.
You can contact our Data Protection Officer, Benjamin Watts, at dpo@kent.gov.uk or by writing to the Data Protection Officer at Sessions House, Maidstone, Kent ME14 1XQ.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone 03031 231113.